This 2-day, practical hands-on training workshop is designed for process managers and analysts as well as IT practitioners whose goal is to shift the organisation to a new level and apply a framework for structuring an organisational approach to process-centric change and continuous improvement.
The objective is to provide attendees with the necessary perspective, knowledge and skills to understand the essential elements and benefits of identifying the processes, mapping them, optimising them and implementing them so that they are effectively monitored, managed, controlled and improved.
Each delegate will receive:
- Training Material Hand-out
- A case study example of the deliverables required from the analysis effort.
- Certificate of Completion