Steve Jobs was a brilliant innovator as he could think outside the box. If one, however, analyses how Steve (maybe unknowingly) was able to be such a great innovator one realises its because he could separate what people want from how they get it.
We believe we’re the preferred supplier to people and companies like yourself to do their Business Analysis (BA) and Business Process Innovation & Management training through as we’re not only a Training company – we also “practice what we preach” – we continuously perform BA- & Process Engineering related work at companies such as Alexander Forbes, the SABS, AngloAmerican, Sasol (to mention only a few) for whom we provide BA- & Process Engineering related work skills from writing Business Requirements Specifications (BRSs) to facilitating strategy sessions. We also help these companies in selecting complex solutions including ERP solutions. We employ passionate people and your trainers range from Engineers to MBAs, to IT professionals.
Course Outline and Learner Description
Course Outline & learner outcomes:
BABOK KNOWLEDGE AREA
- Requirements Analysis And Documentation
- Task: Analyze User Requirements
- Task: Verify Requirements
- Technique: Process/Flow Models
- Requirements Elicitation
- Technique: Document Analysis
- Technique: Interface Analysis
After completing this course the delegate will be able to:
- Perform analysis (process- and information analysis) in a structured approach and know what deliverables are required i.e. Process models, Entity Relationship Diagrams (ERDs), Data Specifications- and dictionaries. Start analysing in a structured top-down approach using engineering disciplines
- Understand the phases and deliverables within the Systems Development Life Cycle (SDLC)
- Understand the difference between the traditional Waterfall approach to the SDLC vs the Agile approach
- Understand the difference between the Business Requirements-, Functional- and Technical Specification
- Getting support for your process initiatives
- Aligning business processes with business strategy
- Selecting processes for improvement
- Define a Business Case for BPI Projects
- Creating the process vision
- Apply the Drivers to Corporate Culture Changeability to implement a change management plan for Business Process Management.
- Understand the Implementation Issues surrounding BPI
- Determine which models are the most appropriate to use, flow charts, data flow diagrams (DFD), entity relationship diagrams (ERD), functional decomposition, object orientation, narrative text etc.
To summarise, the learner will be shown the purpose of any BPI&M program is to develop Business Process improvement as a key strategy and management tool capable of supporting the organisation’s Mission/Vision/Goals and Objectives. BPI&M’s goal is to dramatically improve the quality, availability, effectiveness and cost-effectiveness of Business processes. BPI&M is focused on completely Understanding the customer’s needs, identifying how best to meet those needs and then inventing the value stream of processes to get you there. It is also about looking at a continuous improvement programme post-implementation.
The objective is to provide attendees with the necessary perspective, knowledge and skills to understand the essential elements and benefits of identifying the processes, mapping them, optimising them and implementing them so that they are effectively monitored, managed, controlled and improved.
Concepts are taught with practical exercises which are performed in the classroom environment with the assistance of a skilled facilitator/ trainer.
Each delegate will receive:
- Training Material Hand-out
- A case study example of the deliverables required from the analysis effort.
- Certificate of Completion